Frequently-asked Questions - General
What is BugHost?
BugHost is a Web-based bug tracking application for the enterprise or small business. Only users that you set up in the system may have access to the bug list. You and your team find and submit bugs into the system, fix the bugs, verify the bugs, and finally close them. BugHost allows you to keep track of each bug to help make your products error-free.
Will my customers see my bug list?
No. Only you and your team will be able to submit, edit and view bugs, according to the security that you implemented.
Can my customers add bugs to our database?
By default, only authorized individuals may add bugs to your project. The Basic and Premium packages have a feature called Web Submit which allows anyone you choose to submit bugs directly into your project and return them to a Web page that you specify. These users are only authorized to submit bugs through your own Web interface.
How long has BugHost been around?
BugHost is Active-X.COM's most recent service. Active-X.COM has been serving loyal customers since 1996 with the largest selection of free, downloadable software components on the Internet. Active-X.COM is committed to serving the development community by offering components and services which help provide higher quality software.
BugHost started in February of 2001 with its Free Package and has signed up thousands of companies who trust their bugs with us. Since then, we have released our more advanced services and continue to upgrade and improve them to meet the ever-changing demands of today's software development practices.
How does BugHost work across time zones?
The system notes your timezone when you log in and displays the time of each event using your own time. For instance, if you enter a defect at 8:30 a.m. and you live in the Pacific Time Zone, users in the Eastern Time Zone will see that the bug was entered at 11:30 a.m.
How do Web-based bug tracking systems differ from client-server programs?
Web-based bug tracking systems are also client-server applications. There are many considerations to make when choosing a bug tracking system. Allowing the users to access it from anywhere, anytime is an important one. There are a number of reasons why Web-based defect tracking systems are good. You won't need to install software on every single machine. You can create a user account and that user can access the system anywhere there is an Internet connection. If you have developers working in the field, this can be quite an advantage as well. Some customers allow end-user access to the project so that they can get feedback about their products. Without having a Web-based system, you would have to install software on every machine!
Why does your spider have only 6 legs?
Our spider, Seymour D. Bugs, is in an unclassified category. When he was little, he was made fun of constantly because he was different than everyone else. He has since determined to bring all other bugs to justice by exposing them for what they really are. Some of them may be hiding in your software right now. Help Seymour find these outlaws by signing up for your free account today.